Yes. We encourage families to conduct video or in-person interviews. This ensures that the professional you choose is not only qualified but also a good cultural and personal fit for your loved one.
Absolutely. Our platform is designed for families living abroad. You can arrange care, and receive daily digital progress reports to monitor your parents’ well-being from anywhere in the world.
Your satisfaction is our priority. If you feel the assigned professional isn’t the right match, our 24/7 support team will assist you in finding a replacement immediately to ensure uninterrupted care.
A nurse provides medical clinical care (injections, wound care, IVs), while a caregiver or “Patient Attendant” focuses on daily living support, such as mobility, hygiene, feeding, and companionship.
Yes. We understand the importance of cultural comfort and privacy. You can specifically request a male or female professional based on your loved one’s preference and requirements.
Consistency is our priority, but if your assigned caregiver is sick or has an emergency, our support team will provide a qualified replacement immediately to ensure your loved one is never left alone.
Please fill out the form below to let us know your care needs. Our team will review your request and get back to you within 24 hours.